Zeszyty naukowe
Autor: Agata Wawrzyniak 225
Strony: 225-238
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MARKET ANALYSIS OF IT SERVICES IN ATTENDANCE OF SELF-GOVERNMENT ENTITIES

Summary

The aim of dissertation was a market analysis in the scope of choice of the kind of professional computer services (so-called outsourcing IT) in local self-government entities and scientific description of the model of information technology service for different kinds of gminas. In order to gather statistical data, essential to conduct the research, questionnaire survey, in the form of the direct interview, was carried out. This survey embraced all gmina offices of zachodniopomorskie voivodship. Gathered statistical material was analysed with rough sets. In the case of described research, the rough set theory served for carrying out the gmina’s classification in consideration of the kind of outsourcing IT used by them and searching for rules on the basis of which was formulated a model of computer service of gmina offi ces. The author’s contribution was elaboration of an original rearch procedure, whose application enabled to create the model showing which kind of outsourcing IT should be used depending on to which class the particular offi ce was classified. This model is supposed to make taking the right decision for local authorities easier. A market analysis in the scope of choice of the kind of professional computer services in local self-government entities presented in the dissertation is an abounding source of information about gminas of zachodniopomorskie voivodship.